Effective Date: July 30, 2025
Sceptre Jiu Jitsu LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our services, or communicate with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We collect personal information that you voluntarily provide to us, as well as information that is automatically collected when you use our website.
A. Information You Provide to Us: We collect personal information that you provide directly to us for purposes such as booking a class, signing our training waiver, or opting in to receive information. This information includes:
Contact Information: Your name, email address, phone number, and physical address.
Personal Details: Your Date of Birth (DOB).
Emergency Information: Your emergency contact's name and phone number.
Child's Information: For parents or guardians registering a minor, we collect the child's name.
B. Payment Information: When you make a purchase or sign up for a membership, your payment information (e.g., credit card details) is collected and processed directly by our third-party payment processor, Stripe. We do not store your full payment card details on our servers.
C. Information Collected Automatically: When you visit our website, we may use tracking technologies like cookies to automatically collect certain information about your device and Browse activity.
Usage and Device Data: We use Google Analytics to collect information such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how users interact with our site and improve our services.
We use the information we collect for various purposes, including:
To Provide Services: To manage your class bookings, process your membership, and send you appointment confirmations and reminders.
To Communicate With You: To respond to your inquiries and send you information about our academy, including updates about our official launch, class schedules, and other operational notices.
For Marketing and Promotions: To send you marketing communications via SMS and email about new classes, special events, and promotions you might be interested in. You may opt out of these communications at any time.
For Safety and Security: To maintain a record of our training waiver and have emergency contact information on file for safety purposes.
To Improve Our Website: To analyze website traffic and user behavior to improve the user experience and our service offerings.
We do not sell your personal information to third parties.
We may share your information with trusted third-party service providers who perform services for us or on our behalf. These third parties are contractually obligated to protect your data and are prohibited from using it for any other purpose. Our third-party providers include:
CRM and Marketing Platform: We use GoHighLevel as our all-in-one platform for customer relationship management, appointment calendars, and communication funnels.
SMS/Text Messaging Provider: SMS communications are facilitated through Twilio (as part of our integration with GoHighLevel).
Payment Processor: All payments are processed securely through Stripe.
Analytics Provider: Website analytics are handled by Google Analytics.
Email Providers: We use services like Gmail to facilitate email communications.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
By providing your mobile phone number, you expressly consent to receive both transactional and marketing text messages from us.
Transactional Messages: May include appointment reminders and booking confirmations. For example: "Hi Sarah! This is John from Sceptre Jiu Jitsu. Thanks for booking your first class for 11:00 AM on Monday. By the way, you can reply STOP at anytime to end these messages."
Marketing Messages: May include news about our launch, promotions, and special offers. For example: "Hi Sarah! This is John from Sceptre Jiu Jitsu. Thanks for your interest in joining our academy! I'll keep you updated about the launch and let you know when class booking is available. You can reply STOP at anytime to end these messages."
You can opt out of receiving SMS messages at any time by replying with the word STOP. Message and data rates may apply.
You have control over your personal information and how we communicate with you.
Opt-Out of Marketing: You can unsubscribe from our marketing email list at any time by clicking on the "unsubscribe" link in the emails that we send. You can opt out of SMS marketing by replying "STOP" to any message.
Access, Update, or Delete Your Data: You may request to review, correct, update, or delete your personal information at any time.
To exercise any of these rights, please contact us at: J[email protected].
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We offer classes for children and therefore collect limited personal information about minors for the purpose of registration and safety. All information regarding members under the age of 18, including their name, is collected directly from their parent or legal guardian.
The parent or legal guardian is responsible for providing this information and provides their consent to our data practices on behalf of the minor by agreeing to our terms and signing our waiver. We do not knowingly collect personal information from children under the age of 13 directly or permit them to create an account or sign up for services without the express consent and action of a parent or guardian.
If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us at J[email protected] to request the deletion of that information.
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this Privacy Policy, please contact us at:
Sceptre Jiu Jitsu LLC 3b N Kingston St San Mateo, CA 94401 Email: J[email protected]